Joined Dec 2009
81 Posts | 0+
Lawrence Kansas
Hello, I'm sure everyone is going to tell me what I already know but I thought I would ask the question and see if anyone had any good ideas for me. I recently bought I straw of Hydro Ax off Whitetail Exchange from a seller and when my vet unthawed it to use it this fall for AI it exploded and was ruined. My vet told me it is not uncommon for this to happen but it is rare. She said usually the sire owner will be happy to replace the straw. Unfortuntely for me I did not buy this straw from Mark and when I asked the individual I bought it from to replace it I was ignored. The person I bought it from said they had bought it from another seller. I asked the seller to help me out and at least try to make it right. Now no one answers the phone or returns emails. I'm not sure what the rules are on transactions like this but I know that I would replace the straw or return the buyers money if this happened to me. Maybe this is just bad luck on my end and I should accept it and move on, what do you think?